Return, Refund, and Cancellation Policy

REAL Advisors, LLC

Effective / Last Updated: June 8, 2026

This Return, Refund, and Cancellation Policy (“Policy”) explains how REAL Advisors, LLC (“the Company,” “we,” “us,” or “our”) handles returns, refunds, and cancellations for the products and services purchased through RealAdvisors.com (the “Website”). By making a purchase, you agree to the terms of this Policy.

Overview

We want you to be satisfied with your purchase. Because many of our offerings are services or digital products that are scheduled or delivered shortly after purchase, refunds are reviewed on a case-by-case basis as described below.

Requesting a Return or Refund

If you are not satisfied with a purchase, you may request a refund by contacting us at support@realadvisors.com or (800) 571-4922. To help us review your request promptly, please include:

• The name and email used at the time of purchase.
• The date of purchase and the order or invoice number.
• A description of the product or service purchased.
• The reason for your refund request.

Refund requests should be submitted within fourteen (14) days of the original purchase date. Requests received after this window may still be considered at our discretion.

How Refunds Are Reviewed

Each refund request is evaluated individually. In reviewing a request, we consider factors such as:

• Whether the product or service has already been scheduled, started, accessed, or delivered.
• The amount of work, service time, or deliverables already provided.
• Any custom or third-party costs incurred on your behalf.
• The specific circumstances described in your request.

Where a product or service has not yet been delivered, a full or partial refund is more likely to be granted. Where a service has been substantially performed or completed, or a digital product has been accessed or downloaded, a refund may be reduced or declined to reflect the value already provided.

Cancellations

You may cancel a scheduled appointment or ongoing engagement by notifying us in writing at support@realadvisors.com. For scheduled sessions, we ask for at least twenty-four (24) hours’ notice so the time can be reallocated. For recurring or subscription-based services, cancellation stops future billing; fees already incurred for the current billing period are handled under the refund review process above.

How Refunds Are Issued

Approved refunds are issued to the original payment method used at the time of purchase. Once approved, please allow five (5) to ten (10) business days for the refund to be processed and to appear on your statement, depending on your bank or card issuer.

Non-Refundable Items

Unless otherwise required by law, the following are generally non-refundable:

• Services that have been fully delivered or completed.
• Digital products that have been accessed, downloaded, or used.
• Fees for custom work, third-party products, or pass-through costs already incurred on your behalf.
• Promotional, discounted, or final-sale offers expressly identified as non-refundable at the time of purchase.

Chargebacks and Disputes

If you believe you have been charged in error or have a concern about a transaction, please contact us first at support@realadvisors.com or (800) 571-4922 so we can work with you to resolve it. We are committed to addressing billing concerns promptly and fairly before any formal dispute is filed with your bank or card issuer.

Changes to This Policy

We may update this Policy from time to time. The current version will always be posted on the Website with a revised effective date, and it applies to purchases made on or after that date.

Contact Us

For any questions about this Return, Refund, and Cancellation Policy, please contact us at:

Email: support@realadvisors.com

Phone: (800) 571-4922

Mailing Address: REAL Advisors, LLC, 13475 Atlantic Blvd Unit 8 – Suite 765, Jacksonville, FL 32225